Client Success Manager

2-5 experienced

Account Manager

Job Brief

We are looking for Client Success Manager, who will be responsible to engage clients and development team. Able to build productive relationships and communicate regularly with customers in a professional manner. If you have excellent communication skills and who can work as bridge, we\'d like to meet you. 

Must Have Skills


  • Excellent verbal and written communication abilities

  • Customer-centric approach

  • Problem-solving aptitude

  • Strong organizational and multitasking skills

  • Background in sales and customer service is a plus

  • Should be good in client relationship

 

Good To Have

  • Proven experience as an Success Manager

  • Project management experience 

Roles and Responsibilities


  • Foster positive relationships with our customers as their primary point of contact.
  • Help clients plan projects effectively.
  • Work with Delivery team to measure project progress & client success.
  • Ensure that contract terms and conditions are met.
  • Identify up-serving opportunities
  • Address customer issues with speed and efficiency
  • Work with sales & delivery team to generate add on business
  • Prepare reports on project performance

Key Skills

client success, client support, client relationship manager, client engagement, New business, sales.

Working Shift: Mid Night/night

Job Type: Full Time

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