How Does an App Like Gojek Work, Business Model, and Revenue Stream?

All apps like Gojek are considered super apps or multi-service platforms where multiple businesses and services are listed, and users can avail them with a single click. Super apps or multi-service powered businesses are gaining constant growth in the on-demand market and are expected to reach $69 million by 2032, according to the Fortune Business Insights.

An app like Gojek performs digital payment technology and an on-demand multi-service platform. Transportation (car and motorcycle trips), food delivery, grocery delivery, package delivery, and other on-demand services are all available through the Gojek app clone.

What Is The Gojek App?

Gojek, founded in 2010 in Jakarta, Indonesia, began as a call center for motorcycle taxis and evolved into Southeast Asia’s leading super app. Headquartered in Jakarta, it offers over 20 on-demand services, including transport, food delivery, and digital payments. Gojek operates in multiple countries, including Indonesia, Vietnam, Thailand, and Singapore. As part of the GoTo Group (formed after merging with Tokopedia), it reported revenue of approximately $1.1 billion in 2022. The app has been downloaded over 130 million times, serving millions of users across the region and significantly contributing to the digital economy in Southeast Asia.

Understand How an App like Gojek Works?

Apps like Gojek operate as a multi-service platform that is integrated with a wide range of on-demand services. Once users start hiring or selling the services, they first register and verify their identity. Further, apps' best navigation system lands them on an accurate service screen, which they want to seek or hire.

We have divided the Gojek-like apps’ working model according to the usage.

An app like Gojek Works for Customers

1. Defining the need

The user must first decide on the service they want to use. The software offers a variety of services, including GoMart, GoFood, GoShop, GoMed, and many more, from which they can select. If not, users have the option to look for the service they want directly.

2. Book the Services

For people who seek various services in their region, an app like Gojek is a blessing. The GoJek app allows users to select the service they want, including on-demand meal delivery, on-demand grocery shopping, house cleaning services, taxi services, and many more. Users are able to choose and reserve the service they want to use.

For instance, a consumer must first select GoMart if they want to have groceries delivered. They can then put the things they want in their trolley.

3. Paying the Bill

The customer can proceed to the payment option to complete their purchase after their cart is filled. Customers have the option of paying online or with cash on delivery. Customers may find the cash-on-delivery option slightly more expensive than buying online, but the company takes this precaution to reduce the possibility of fraudulent orders.

4. Receive your Order

Users can anticipate delivery at their doorstep within the specified time-frame after completing the payment. The chosen service may have an impact on the timing. In order to boost sales and grow their business, hundreds of merchants join an app like Gojek, which offers services in partnership with them.

An app like Gojek Works for Merchants

1. Receive Order

The retailers will receive a notification on their Go-Biz app as soon as the customer places an order. The order must then be prepared by the time the delivery driver shows up to pick it up.

2. Preparation

Keeping the orders available for users is the next stage. They can get further clarity by getting in touch with the customers if they are unclear. They then need to prepare the order for delivery. Additionally, it assists the delivery drivers in delivering the order as quickly as possible. Overall, the Gojek clone makes sure that every part of the program is clear.

3. Delivery

The delivery driver comes to pick up the order when it is prepared by the merchant. P2P wallet payments between drivers and retailers are the goal of the Gojek clone. A multi-service app like Gojek takes the money out of the merchant's wallet when they give the delivery driver their order.

An app like Gojek Works for Drivers

1. Download the App / Sign up

The delivery drivers must first download an app to their smartphones, such as Gojek. Second, they must create an account by entering their information. Furthermore, the vehicle number, license number, and other personal information are included when discussing personal details. To sign up for the Gojek clone and learn how it operates for drivers, they must provide information about their vehicles.

2. Profile

The driver must select the administration they will use after downloading and installing the application. They have the option to register as a vehicle service provider for the various authorities or hire a cab or bike driver. Drivers must register by providing their phone numbers.

What is the Business Model of a Multi-Service App like Gojek?

We build an app like Gojek for entrepreneurs who want to facilitate users with a wide range of services. If you want to start your business, then you can leverage our super app development service at budget-friendly prices.

Deliver multi-services to the users like ride-hailing, food delivery, parcel delivery, logistics, medicine delivery, and financial services with a Gojek-like app and boost your business revenue and user base.

Just review the information mentioned below and understand the Gojek app clone business model for a robust experience.

1. Multi-service Platform

An app like Gojek works as a multi-service that offers a wide range of services by addressing users' daily needs. So, creating an app like Gojek will work for businesses that want to generate massive revenue and growth within a short time period.

2. On-demand Services

Users may easily get services whenever they need them, typically within a certain geographic area. So the Gojek app clone business model works to provide on-demand services to the users by addressing their requirements. Thus, growth in user interaction increases the overall business growth.

3. Seamless Integration

A consistent user experience is offered by the smooth integration of many services into the app's interface, such as third-party API integration, payment gateway integration, AI integration, and social media integration. The business model of the pre-built Gojek app is a cost-effective method for businesses to achieve high ROI.

4. Revenue Generation

Commission fees from a variety of services, including food delivery orders, ride-hailing rates, and platform transactions, are usually the main components of the revenue generation model for an app like Gojek.

5. Target Audience

The business model of an app like Gojek is frequently created for busy users who appreciate time-saving and convenient solutions to avoid last-minute hustle.

6. User Experience

To guarantee a satisfying user experience, an app like Gojek places a strong emphasis on an intuitive user interface, real-time tracking, payment gateway integration mechanisms, and ratings and reviews.

How does a Super app like Gojek Make Money?

An app like Gojek offers several options for businesses to generate specific revenue. So that businesses can increase their overall income and growth with a huge user base. Let's have a look at the information mentioned below and understand how to make money with the Gojek clone app.

1. Service Charge from Consumers

An extremely outstanding idea to generate revenue for your business with an app like Gojek is to take a service charge from consumers. This means that consumers must pay the service charge for every kind of service they leverage from the Gojek clone.

However, the service tax may be included in their final bill, which consumers can pay within the app by using GoPay. As the service charge is minimal, users can easily pay this amount. This will automatically increase your business reach among consumers and generate a significant ROI.

2. Commission from Merchants

The best and effective idea to generate revenue from a Gojek clone is to get a commission from merchants. Now, understand what it means: an app like Gojek charges money from merchants who are looking for a platform to sell their services.

Meanwhile, with the help of a Gojek clone script, merchants will generate more money and expand their business in different niches and areas.

Merchants should pay a specific ratio of the amount from each order's profit, which comes from an app like Gojek. The overall transaction is made from e-wallets, and all the orders are paid through a digital payment app like GoPay.

3. Commission from Drivers

The next but foremost revenue generation for your business with an app like Gojek is getting commission from drivers. This means that drivers and delivery partners are required to pay a specific ratio of each order they deliver.

By considering this revenue generation method, businesses get proficient results, and the on-demand app like Gojek becomes a profit-based model. Thus, drivers complete more orders to get money for each delivery. Drivers get bonuses and rewards according to their performance.

Conclusion

Choose Suffescom Solutions, and create your own Gojek clone with ease. We, as a leading and experienced clone app development company, make sure to provide you with cutting-edge solutions that meet your business needs. From MVP development to complex mobile app development solutions, we are all set to offer you the best. Reach out to our experts to get to know more about a multi-service app like Gojek.

Frequently Asked Questions

How much does it cost to build an App like Gojek?

The cost might be the same or different, depending on different factors like team expertise, app complexity, platform choice, UI/UX design, and third-party integration etc. The average Gojek clone app development cost range lies between $5000 to $30,000.

Is a Gojek clone a Beneficial Approach for Business?

Yes, businesses that want to start their journey to set an impactful approach in a multi-service on-demand market can get benefits from a Gojek clone. It provides businesses with cost and time efficiency with scalability. This means businesses get their brand visibility with multiple revenue streams and a strong user base.

What is the different range of features provided by an app like Gojek?

If you are an entrepreneur and want to build a feature-enriched Gojek clone, then you need to consult with our experts. We offer you an app like Gojek with advanced features like real-time tracking, multilingual support, payment gateway integration, social media integration, push notifications, and customer support, etc.

How do you get an app like Gojek?

At Suffescom Solutions, you will get a pre-built Gojek solution with customizable features. Expand your business value and scale your business with a budget-friendly Gojek app clone. Contact us and get a detailed overview of a multi-service app like Gojek.

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